Customer satisfaction is the underlying principle which drives all of the activities of RiT Tech. RiT believes that the primary source of its customers' satisfaction is the uncompromising quality of its products and services. In addition, RiT believes its customers are concerned about the environment, and demand a similar dedication from their vendors and partners.
RiT aims to continue to be numbered among the firms in its field that supply products and services of the highest quality and that directly address the needs and demands of its customers.
In its pursuit of ever-higher standards, RiT emphasizes quality throughout product development, including designing for quality, proactive quality control during the manufacturing process, and continual assessment and improvement of current processes. In addition, it continues to strengthen the environmental rules and policies which govern all of the Company's operations and activities.
In choosing suppliers and subcontractors, RiT looks for firms that share its dedication to quality and concern for the environment.
RiT understands that true customer satisfaction can be achieved only through the active participation of each of the Company's employees. From each employee, the Company expects an uncompromising personal commitment to the highest standards of quality, and the acceptance of personal responsibility for all work.
This quality policy underlies all the activities of all departments of RiT Tech. It is published for the general knowledge of the industry.