Welcome to

Universal Intelligent 

Infrastructure Management (UIIM)

UIIM aims to empower Infrastructure 

and Operations (I&O) leaders and take 

infrastructure management to a new level.

What

Is UIIM?

A practice, comprising methodologies and guidelines for effective and efficient federated data center infrastructure management





Read More

Why UIIM?

Why now?

There are myriad reasons for repositioning the concept of DCIM but chief among them is that data centers have never had a solution that delivered on the promise of effectively managing data center assets, resources and operational workflows.

Read More

How does UIIM

differ from DCIM?

UIIM is designed to provide a framework for a multi-faceted view of all the activity that is taking place in the data center facility including the basic space, power and cooling resources but far more as it integrates with the IT equipment and networks assets down to individual ports and cables. 

Read More

Who 

Needs It?

Data Center Operators

Are you looking for a better alternative to your current DCIM tools?

DCIM Software Partners

XpedITe is perfect for integrating market leading tools to manage data center operations.

MSPs

If you are looking for a way to add value to your offering for data center clients, look no further.

Facilities Management Companies

Managing the efficiency of infrastructure and operations can prove chaotic if there is no one single pain of glass tool!

Enterprise ESG and Energy Management Departments

XpedITe can support you and your team in achieving all aspects of governance, risk and compliance, including monitoring and management of ESG requirements.

UIIM is Universal

Data centers need comprehensive tools to orchestrate and optimize services and resources.


Universal Intelligent Infrastructure Management (UIIM) is a concept originated by RiT Tech to provide direction for a federated system that enables the integration of multiple software solutions and infrastructure management tools to provide I&O leaders with improved visibility of resource consumption, coherent management information and a single source of truth.


View Our Use Cases

What Universal Intelligent Infrastructure Management delivers

Whether you are a data center manager, NOC manager, infrastructure or operations leader, this practice will bring together the data from all teams avoiding duplication of cost, effort and conflict.

In addition to the principles of DCIM, here are some of the advantages UIIM can provide:

360° View of Operations

Pinpointing issues to improve all metrics MTBF (mean time before failure), MTTR (mean time to recovery, repair, respond, or resolve), MTTF (mean time to failure), MTTA (mean time to acknowledge)… and more

Common Language and Methodologies

Which suit the data center environment and its administrators of tasks or updates

Mitigation of Risk

Avoiding duplicated effort and wasted human resource

Predictive Capabilities

To plan space, capacity, power and cooling for long term change

Preventative

Recommendations

New Paragraph

Automated Workflows

For on-prem, colo, cloud and hybrid environments. In addition to proactive automations to improve SLA and shorten time-to-service

What UIIM is NOT

UIIM does NOT refer to a single system addressing a narrow set of capabilities within a single layer of data center infrastructure.


UIIM will rely on data coming from multiple specialist systems

Latest News

By Scott Jordan January 14, 2026
As RiT Tech continues to expand globally, we are pleased to announce the appointment of David Guedes as Executive Regional Business Development Director - a strategic move that aligns with our commitment to growth and boosts our go-to-market team across EMEA and the US. A well respected expert, David brings over two decades of experience in technical solution development and strategic sales within the data center environment. Throughout his career, David has gained a credible understanding of the operational, commercial and sustainability priorities that are shaping the future of data center infrastructure and operations management. “Joining RiT Tech is an exciting next step. The direction of the company perfectly aligns where I see the industry heading,” said David. “There is a real need for products and platforms that go beyond infrastructure monitoring. It is clear the future is universal and intelligent infrastructure management (UIIM). Operators are looking for tools that bring together observability, automation and operational control in one place.” An electrical engineer by background, David has led go-to-market strategies for both startups and multinationals. He co-founded the Portuguese Data Centre Association and was named one of the top 100 UK Sales Directors. “What stood out to me at RiT Tech was not just the product, XpedITe, it was the team and the mindset,” he added. “There is a culture of collaboration and long-term thinking here, which is rare. UIIM is a philosophy that helps clients move from reactive management to intelligent operations.” David sees significant opportunity in helping organisations address the complexities of hybrid and multi-cloud infrastructure, meet growing sustainability targets, and adopt intelligent automation. With regulation and scale becoming more complex, his focus will be on helping clients gain visibility, control and confidence across their infrastructure environments. Assaf Skolnik, CEO of RiT Tech, commented: “David’s appointment is a significant milestone for RiT Tech in Europe. He brings a rare combination of deep technical understanding, strategic commercial leadership, and industry credibility. As data center environments become more complex and more regulated, our customers need clarity, intelligence, and confidence in how they operate their infrastructure. David will play a key role in helping our customers realise the full value of the XpedITe platform and advance their journey toward truly intelligent infrastructure.” David’s appointment supports RiT Tech’s ongoing mission to enduring digital infrastructure that thinks ahead, creating value through operational agility, intelligent automation and regulatory alignment.
By Scott Jordan September 22, 2025
An organization referred to here as GlobalFinance, a leading force in the financial sector, faced a persistent operational gap due to limited, real-time visibility into its data center environment. Without granular insight into power usage and environmental conditions, operational teams faced major risk planning, capacity forecasting, and incident resolution constraints. It became clear that closing this gap would greatly reduce risk, improve efficiency, and maintain a competitive edge, particularly in an industry where uptime and compliance are non-negotiable. As detailed in our latest white paper , RiT Tech partnered with Equinix to implement XpedITe TenantBridge—part of our Universal Intelligent Infrastructure Management (UIIM) framework that unifies operational data from colocation providers and their tenants. This was installed at one of GlobalFinance’s U.S.-based Greenfield facilities. This marks a major step forward in operational oversight for the financial sector and opens the door to significant efficiency gains, from reduced downtime to tighter control over capacity-related costs. What makes this integration a step-change in financial-sector data center management? The consolidated, real-time view of power, cooling, and environmental metrics that TenantBridge provides allows for automated alerts on excess energy use and supports far more proactive planning for demand peaks. By consolidating all data center metrics into one platform, operators can better respond to potential issues such as temperature spikes or unusual power draws, enabling engineers to resolve problems long before they escalate. This frees teams to focus on more proactive measures that further minimize downtime and speed up incident resolution. This unified view also empowers GlobalFinance to manage capacity with exceptional accuracy, avoiding overage charges and keeping usage within contractual limits, all without the need for direct power meters. That continuous visualization of real-time consumption data alongside detailed capacity reports and precise environmental and power logs also provides audit-ready records that adhere to tough financial-sector reporting requirements. Collectively, this provides an excellent foundation for far more cost-effective and compliant operations. Want to learn more about our groundbreaking GlobalFinance deployment?  See our latest white paper for more details about our GlobalFinance deployment, including technical implementation insights and measured outcomes.
Rethinking infrastructure management in the age of operational convergence
By Scott Jordan August 14, 2025
As digital infrastructure evolves in scale, complexity, and strategic importance, many data centers remain hindered by fragmented practices.
Read more

Software Partnerships make UIIM possible!

If you would like join this new movement, take a look at this video and get in touch!

Request a Demo

REQUEST A DEMO