Customer satisfaction is the underlying principle which drives all of the activities of RiT Tech. RiT Tech believes that the primary source of its customers' satisfaction is the uncompromising quality of its products and services. In addition, RiT Tech believes its customers are concerned about the environment, and demand a similar dedication from their vendors and partners.

RiT Tech aims to continue to be numbered among the firms in its field that supply products and services of the highest quality and that directly address the needs and demands of its customers.

In its pursuit of ever-higher standards, RiT Tech emphasizes quality throughout product development, including designing for quality, proactive quality control during the manufacturing process, and continual assessment and improvement of current processes. In addition, it continues to strengthen the environmental rules and policies which govern all of the company's operations and activities.

In choosing suppliers and subcontractors, RiT Tech looks for firms that share its dedication to quality and concern for the environment.

RiT Tech understands that true customer satisfaction can be achieved only through the active participation of each of the company's employees. From each employee, the company expects an uncompromising personal commitment to the highest standards of quality, and the acceptance of personal responsibility for all work.

This quality policy underlies all the activities of all departments of RiT Tech. It is published for the general knowledge of the industry.

RoHS Declaration

RiT Tech has been officially recognized by the European Commission Joint Research Center (JRC), for their commitment to Data Center Energy Efficiency improvement. This is demonstrated by the award of Endorser status on the European Code of Conduct for Data Center Energy Efficiency by the JRC.

RiT Tech are proud to have their efforts to enable improved data center energy monitoring and management recognized by the Joint Research Center for the European Commission. 

Best Practices Document 

All RiT Tech components, links and channels exceed industry standards, as verified by independent testing laboratories in the US and in Europe (documentation available upon request). SMARTen (Category 6A) systems conform to ANSI/TIA/EIA-568-C.2 standard for Category 6A/CLASS EA. SMART CLASSix (Category 6) components conform to ANSI/TIA/EIA-568-C.2 series for Category 6/Class E. SMART GIGA (Category 5e) components conform to ANSI/TIA/EIA-568-C.2 series for Category 5e/Class D.

The comprehensive RiT Quality Assurance System guarantees a long-term fault-free operation. All products, without exception, are tested before they are shipped and are guaranteed under an industry-leading 25-years warranty that covers repair or replacement.

RiT Tech is certified ISO 9001:2000 and ISO 14001:2004. Further independent confirmation of the quality of RiT Tech products is evident in the fact that in almost two decades, customer returns remain close to zero.

SMART Cabling System Installation Warranty Registration Form