USE CASES

the retail trade & their data center estate

Automating intelligent data center information to meet uptime

requirements

what's the optimum data center model for fast moving consumer goods providers, high street retailers & fast food chains?

The answer is, there is no longer a one-size-fits-all approach. Retailers of all shapes and sizes are opting for a portfolio of provision from Edge infrastructure to the sale and lease-back of once-owned data center facilities.

The Retail industry covers everything from high street stores to restaurants, banking, hotels and leisure - all of which rely heavily on their IT and networking infrastructure to support business operations and services.

Their ultimate goal is to sustain these services and to allow the business to operate in the most effective and efficient way possible - often operating in a manner closely related to what may be described as “Edge”infrastructure with business critical IT systems deployed within individual stores.

Retailers typically require centralized data centers with localized server environments typically operating without local support staff which are required to be monitored and managed remotely.

As the saying goes in Retail “time is money” but so it is even more important to have information availability accuracy and the ability to respond rapidly in order to save time and avoid potentially costly mistakes– across what may be a complex and widely distributed estate.

XpedITe

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what are the challenges faced by high street retailers & fmcg?

How does UIIM address multiple data center challenges FOR RETAILERS?

Retailers have many challenges based on the requirement to keep business operations and services running across tens of thousands of sites which are unmanned. A typical Retail IT and networking infrastructure consists of:

POS Systems
IT & Networking Assets
Critical Infrastructure Assets
Security
Environmental
Telephony
External User Experiences

All of the above have their own tools with monitoring and management capabilities but issues arise when the owner has multiple platforms with multiple users with processes and procedures. All systems should work uniformly but the monitoring, management, operations and services are typically sporadic and organized within silos.

Any form of install, add, move or change (IMAC), or basic response to an event can take multiple stakeholders and time - all of which adds unnecessary costs, reduces operational availability, adds risk to business and potentially leads to unnecessary downtime and possibly a loss of revenue.

The ability to make these changes seamlessly, accurately and quickly offers a significant competitive advantage and mitigates risk to the business.

XpedITe allows the user to integrate with any asset that has intelligence. It allows the user to build their own portfolio with access to the monitoring and management data as desired all within a single platform.

Standardization of processes and procedures can be developed, and integrated with internal ticketing systems and predetermined workflows. All of this can be done at a touch of a button.

Requests can be made and all back office deliverables can be assigned and diarized, with ownership and responsibilities. XpedITe also has a stock management module which allows the user to pick and allocated stock from hot spares, replacement or refresh. The platform will also notify when stock levels are low and when reordering is required.

XpedITe allows the user to auto-discover equipment which is on the network but not necessarily visible to the human eye. As we know equipment gets installed and placed under desks or cupboards therefore, as life cycle management, sustainability, efficiencies and optimization of system hardware become more important.

XpedITe can run accurate reports and help with all elements of change without the use of additional resources.

WHAT ARE THE CHALLENGES FACED BY ENTERPRISE DATA CENTERS?

Enterprise data centers have many challenges based on the requirement to keep business operations and services running across tens of thousands of sites which are unmanned. A typical Retail IT and networking infrastructure consists of:

POS Systems
IT & Networking Assets
Critical Infrastructure Assets
Security
Environmental
Telephony
External User Experiences

Any form of instal, add, move or change (IMAC), or basic response to an event can take multiple stakeholders and time - all of which adds unnecessary costs, reduces operational availability, adds risk to business and potentially leads to unnecessary downtime and possibly a loss of revenue.

The ability to make these changes seamlessly, accurately and quickly offers a significant competitive advantage and mitigates risk to the business.

HOW DOES UIIM ADDRESS MULTIPLE RETAIL & ENTERPRISE DATA CENTER CHALLENGES?

Standardization of processes and procedures can be developed, and integrated with internal ticketing systems and predetermined workflows. All of this can be done at a touch of a button.

XpedITe can run accurate reports and help with all elements of change without the use of additional resources.

BEJING SUBWAY

“The value that RiT Tech and their DCIM software, XpedITe has brought to our operations is not only top-level technology and high quality products but the most important achievement is the impact it has had on our day-to-day provisioning and work orders. Through the software, we can design and simulate all connectivity tasks that are integrated with our intelligent hardware - avoiding human error and making our operations safe and efficient.”

- Ms. Zhao, Chief Technical Officer, Beijing Metro Network Control Center

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KEY FEATURES

DATA CENTEr INFRASTRUCTURE

MANAGEMENT (DCIM)

Through Integration, Automation and Transparency, XpedITe helps to reduce costs and run operations more efficiently - critical to helping data centers achieve optimum uptime!

ASSET MANAGEMENT

Offering an Accurate and Comprehensive View of All Data Centre Assets

Asset management is one of the critical DCIM pillars providing a reliable digital representation for infrastructure, as well as end-to-end change and service management functionality.

Capacity
Planning

Including Trending and Prediction

XpedITe gathers, processes and analyzes data from the building and IT infrastructure and all inter-dependencies to offer a comprehensive multi-layer capacity utilization displayed in 2D or 3D visual layers, capacity dashboards and reports for intuitive and comprehensive capacity management.

Rapid
Provisioning

Reducing Time to Market and Resource Overhead

Create, assign and audit all provisioning and maintenance tasks within a unified tool using XpedITe and integrate with external ticketing systems to manage changes in an effective way with reduced resource overhead and timeframes.

Intelligent Management

More than Simply Monitoring and Alerting

Through automation and machine learning, our tool turns information into solutions, enabling operators to make informed decisions that boost the bottom line: enhancing availability, streamlining consumption and optimizing reliability and productivity overall.

VIEW ALL CAPABILITIES

find out more

in our helpful capabilities guide

XpedITe is the only data center infrastructure management system (DCIM) on the market which gives our clients a solution that connects infrastructure and network in one platform. Our multi award-winning XpedITe provides the integration capabilities needed to enable universal intelligent infrastructure management (UIIM). XpedITe is used by progressive data centers across the globe from colocation to enterprises, including large corporations, government agencies, financial institutions, airport authorities, healthcare organizations, educational facilities and telecommunications.

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