2020 Vision in 2021

Dark sites. Covert cabinets. Concealed cables. Remote locations. Restricted physical access. Is it any wonder that customers can feel disconnected from the data centres they depend on to back-up their business?

At RiT Tech, we are banishing these blind spots and shining a spotlight on services for those wishing for a panoramic window into the world of big data.

XpedITe, our next-generation data centre, network, infrastructure and operations management solution, empowers its users with "X-ray" vision by federating disparate systems and environments to create an accurate, real-time picture of any given network.

FEDERATING DISPARATE SYSTEMS AND ENVIRONMENTS...

For data centre operators, this encyclopedic insight - coupled with automated planning and provisioning tools - delivers a tangible return on investment by ensuring any unexpected downtime is diminished and the performance of assets is optimised.

Knowledge is certainly power and the seamless sharing of information via XpedIte's fully customisable client facing portal also provides customers with 360 degree visibility of their digital real estate.

CUSTOMISABLE CLIENT FACING PORTAL PROVIDING 360 DEGREE VISIBILITY...

Delivering round-the-clock clarity and peace of mind as to the health and performance levels of systems, the portal affords clients "hands-on" control of provisioning from a distance and keeps customers informed at all times through its automated alerts and resolution notifications.

XpedITe's integration with existing Customer Relationship Management platforms further enhances this visibility - arming sales teams with the statistics to communicate with authority and track the progress of new and existing accounts in real-time.

In brief, there is no reason to leave your clients in the dark. It's time to become a beacon of best practice and deliver an unprecedented level of customer care.